Privacy Notice
Last Updated: 28/01/2025
Compass Creative respects your privacy and is committed to protecting your personal data. This Privacy Notice explains how we collect, use, and safeguard your information when you visit our website, http://www.compass-creative.co.uk, or engage with our services.
1. Information We Collect
We may collect, use, store, and transfer the following types of personal data:
1.1 Information You Provide:
Name
Email address
Phone number
Company name
Any information provided when you fill out a contact form, subscribe to our newsletter, or communicate with us.
1.2 Information We Collect Automatically:
IP address
Browser type and version
Time zone settings
Operating system and platform
Information about your visit, including pages viewed and time spent on the site (via cookies and analytics tools).
1.3 Sensitive Data:
We do not knowingly collect sensitive personal data (e.g., health, religion, or political views) unless explicitly required and consented to by you.
2. How We Use Your Information
We use your data to:
Respond to inquiries and provide services.
Send newsletters, updates, or marketing materials (only if you’ve opted in).
Improve our website and user experience.
Comply with legal obligations or enforce our terms.
3. Legal Basis for Processing
We process your personal data under the following legal bases:
Consent: When you voluntarily provide your data or opt into communications.
Contract: To fulfill a contract or pre-contractual obligations.
Legitimate Interest: For business purposes, such as improving our services or marketing.
Legal Obligation: When required to comply with legal or regulatory obligations.
4. Sharing Your Information
We do not sell, trade, or rent your personal data. However, we may share your data with trusted third parties, including:
Service providers, such as email marketing platforms, hosting providers, and analytics tools (e.g., Google Analytics).
Regulatory bodies or authorities if required by law.
Any third parties we work with are bound by confidentiality and data protection agreements.
5. Cookies and Tracking
Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device that collect information such as:
Your browsing behavior.
Device type.
You can manage or disable cookies through your browser settings. For more information, please see our Cookie Policy.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Notice or to comply with legal obligations.
Marketing data: Retained until you opt-out.
Contractual data: Retained for up to 7 years for tax and legal purposes.
7. Your Rights
Under data protection laws, you have rights over your personal data, including:
Access: Request a copy of the data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request the deletion of your data (“right to be forgotten”).
Restriction: Limit the processing of your data.
Objection: Object to processing based on legitimate interests or direct marketing.
Data Portability: Request transfer of your data to another service.
To exercise your rights, contact us at: TheCompassCreative@outlook.com
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. While we strive to secure your information, no method of transmission or storage is completely secure.
9. International Transfers
If your data is transferred outside the UK or EEA, we ensure it is protected by appropriate safeguards, such as Standard Contractual Clauses or equivalent measures.
10. Changes to This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be posted on this page with the updated date.
11. Contact Us
If you have questions about this Privacy Notice or how we handle your data, please contact us at:
Email: TheCompassCreative@Outlook.com
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been breached.
